In continuing to publicly cop to the failure of BioWare’s latest release, EA CEO Andrew Wilson has admitted to investors

“In order to break out beyond the core audience, games need to directly connect to the evolving demands of players who increasingly seek shared-world features and deeper engagement alongside high-quality narratives in this beloved category,” Wilson said in an investor call.

The Veilguard may have performed below the company's financial expectations. These comments have made their way to the team at BioWare and beyond, and they haven't been received well by key Dragon Age figureheads.