1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

A global survey among 12,000 luxury retail employees finds widespread job dissatisfaction. So much so that over half are ...

Stop the churn caused by bad customer service, which is endemic to many businesses. Here are five secrets for where to look ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Under the legal leadership of Alyssa Harvey Dawson, HubSpot made three acquisitions and saw its market value swell to $38 ...

In a hybrid work environment, a CRM system acts as the glue that holds teams together, says Nelia Roberts, sales manager of ...

Customer relationship management technology improves service by reducing response times, automating processes and enabling ...

Discover the best CRM for Outlook integration to enhance your productivity. Compare different solutions and explore your ...

Nimble CRM stands out from traditional customer relationship management software by focusing on company-wide operations ...

Wall Street analysts were mostly bullish after the results, with several raising price targets for the stock on the ...

Element451 Inc., a startup that develops software for higher education institutions, today disclosed that it has raised $175 ...