1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

A global survey among 12,000 luxury retail employees finds widespread job dissatisfaction. So much so that over half are ...

Under the legal leadership of Alyssa Harvey Dawson, HubSpot made three acquisitions and saw its market value swell to $38 ...

Stop the churn caused by bad customer service, which is endemic to many businesses. Here are five secrets for where to look ...

Discover the best CRM for Outlook integration to enhance your productivity. Compare different solutions and explore your ...

Customer relationship management technology improves service by reducing response times, automating processes and enabling ...

Nimble CRM stands out from traditional customer relationship management software by focusing on company-wide operations ...

Wall Street analysts were mostly bullish after the results, with several raising price targets for the stock on the ...

NICE Ltd. has struggled recently due to its CEO's retirement and geopolitical issues, but is on a recovery path. See why I ...

Contact Center Surge in use of contact center software among organizations to enhance customer experience through multiple channels including voice, video, mobile, web, and social media is the key ...

Since 2019, the XOi and Davisware partnership has provided streamlined customer relationship management services to enhance ...