AI powers new, better customer experiences. 60% of customers will buy this way, and they want answers, not a list of options.
The suicide of 14-year-old Sewell Setzer has intensified concerns over AI chatbot safety, as his mother files a lawsuit ...
An exclusive report by Business Insider highlights Microsoft's struggles with Copilot, including privacy and security.
An Internal Revenue Service Advisory Council report delivered eight recommendations to the agency on its AI-enabled customer ...
The New York-based startup has integrated its Empathic Voice Interface (EVI) with Anthropic's Claude AI to create a more ...
Airbnb is still working on integrating AI throughout the app, but that won’t include an AI chatbot for trip planning, at ...
This week, Perplexity introduced Perplexity Shopping, which will enable users to research and buy products directly via its ...
A new rumor suggests Apple wants to make Siri more conversational by making it use a large language model backend similar to ...