NIWA's key feature is an AI-driven chatbot that provides instant, real-time answers to questions about investment portfolios.

New research from Five9 highlights the delicate balance companies must strike between automated solutions and human ...

As we head into Black Friday, the message from Gen Z on customer experience is clear: they will leave brands that steal their ...

The company works with giants like OpenAI and Meta—and has paid out hundreds of millions of dollars to freelance trainers in ...

According to a Bloomberg report citing insider sources, OpenAI is working on an AI agent codenamed "Operator" that will ...

Consumers are unsure about the benefits of AI in retail and distrustful of AI-created content, but are open to specific ...

On February 28, 14-year-old Sewell Setzer III took his life. Moments before, he received this text:  “Please come home to me ...

Sixty percent of Gen Z craves the speed and convenience of AI-powered customer service, but still prefer human interaction ...

Generative AI (Gen AI) has evolved from an emerging innovation to an indispensable strategic component for the fashion ...

Haliey Welch, the 22-year-old who went viral for her “Hawk Tuah” video, has managed to turn her brief moment of fame into a ...