Opinions expressed by Forbes Contributors are their own. William Arruda covers personal branding, leadership, and careers. Net Promoter Score® is a tool that’s traditionally used to measure a ...

Even the Los Angeles Times, reports have found that quick customer surveys like NPS aren’t reliable because the questions are often unclear or the answers feel coerced. The Los Angeles Times ...

Place of birth: For children born during 24 months prior to NPS 2020/21, 42% were born in hospitals while 21% were delivered at dispensaries. There was also an increase in the registration of births ...