Annette Johnson thinks the travel industry is taking self-service too far. She has watched airlines drop their phone support and add fees for airport check-ins that use a human agent. Some air ...

More than two billion guests later, Airbnb is synonymous with a place to stay,” said Brian Chesky, Airbnb co-founder and CEO, in the news release. “With the launch of services and experiences ...

Along with services, Airbnb is introducing "reimagined" Airbnb Experiences and Airbnb Originals as well. Users can reserve an array of activities such as cultural experiences, shopping trips, food ...

In travel news this week: odd room service requests, the cruise passengers stranded for months at their departure port, plus how a rogue bag of Cheetos caused havoc in a New Mexico cave.

Should I get travel insurance? How to decide. There are numerous reasons to insure your trip, especially if you're traveling during the holiday rush or heading abroad for a significant period of ...

CNN Travel recently unveiled its top 10 best towns to visit for 2024. Our No. 8 choice is Grand Rapids, Michigan.. In the heart of Michigan’s fruit belt, a region rich with orchards and gardens ...

More and more, banks and financial institutions are seeing that travel is one of the most, well, bank-a-able, for lack of a better term, ways to create loyalty among customers. According to an article ...

According to AmTrav founder and CEO Jeff Klee, business travel requires both advanced technology and expert human service. While technology should handle straightforward tasks, human expertise is ...

The Defense Department will pick up travel costs for service members and their dependents who might be forced to cross state lines for reproductive healthcare needs, the Pentagon announced Thursday.