Durango Emergency Communications Center is experiencing a 911 line outage and requesting residents of La Plata County to call ...

Franklin County is making changes in emergency response with the addition of a new, state-of-the-art 911 facility. This ...

Utah Communications Authority to implement Motorola Solutions Virtual Response statewide to speed response and prioritize 911 ...

Wellness programs are expanding as dispatch centers race to adopt artificial intelligence, new tech tools and stronger ...

Both 911 and 311 calls are handled by the Orleans Parish Communications District. In 2021, that district responded to 1.2 million calls and managed 600,000 individual public safety incidents ...

Dispatch centers say the goal is to help free up dispatchers to focus on the emergency calls and to reduce wait time for ...

Having a mental health specialist within 911 will help decrease police response to mental health crisis situations and ...

Skies will be lighting up with fireworks on Friday, but so will 911 lines. Emergency response dispatchers face a flood of ...