AI agents are intelligent systems that not only can interact with humans using natural language, but can also incorporate ...

Artificial Intelligence AI continues to revolutionize industries across the globe Its ability to analyze data automate processes and enhance decision-making has become indispensable for businesses str ...

As GenAI revolutionises customer experiences, we explore the pivotal role of technological innovations in shaping the future ...

AI-driven analytics can help contact centres identify trends and patterns in customer behaviour, enabling them to tailor ...

Instagram "influencers" that are actually AI-generated are luring people to porn sites like Fanvue and OnlyFans. Do fans know ...

Salesforce CEO Marc Benioff is the latest to tout AI agents as the next advancement of artificial intelligence technologies.

AI-powered customer engagement platform ChatGenie launched a proprietary multi-AI agent framework to enhance customer ...

For those of us paying attention in the customer service space, there are new developments in artificial intelligence ...

Salesforce CEO Marc Benioff predicts the future of AI will focus on autonomous agents rather than large language models, emphasizing their potential to independently perform tasks.

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