Understanding the Customer Journey: The Power of Real-Time AI AI ... data from surveys and feedback forms to approximate consumer preferences. Today, AI introduces the possibility of a far deeper ...

However, the journey to get there is anything but easy ... According to Statista, the US consumer goods market is projected to reach $601 billion in 2025. Oisin Hanrahan, CEO and co-founder ...

Consumers are now more informed, demanding and often impatient. This increase in information disrupts the traditional consumer journey and not meeting these new customer needs can impact a brand’s ...