Failures to acknowledge benefits claimants’ special needs and disabilities, as well as indications of potential self-harm or suicide, were among the errors highlighted in the report, issued in March ...

The Department for Work and Pensions (DWP) may arrange home visits in some cases but there are rules in the process to be ...

Read more about IT at the Department for Work and Pensions DWP wants to reduce reliance on existing identity assurance methods such as Gov.UK Verify and face-to-face interactions.

Bank Holiday weekend in late August will bring a change to how and when the DWP pays the state pension and Universal Credit.

DWP contact number: Department for Work and Pensions phone callers spent over 753 years on hold in 2023/24. By Alex Nelson. Jobs and finance writer. ... Contact Us; Scotsman store; Follow us.

People phoning the Department for Work and Pensions (DWP) collectively spent more than 753 years waiting for calls to be answered in 2023/24, a report has found. The wait time applied to more than ...