A woman working as a team leader at a call centre shared a video of her colleague speaking to customers in their hectic ...
The telco believes initiatives like the Wired4Women Awards play an important role in addressing gender imbalances and ...
Mobility transforms call centres with advanced RoboDialing AI-assist communication servicesIssued by iMGroupJohannesburg, 20 Jan 2025AI has revolutionised the call centre environment. (Image: iMGroup) ...