1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

When a customer reaches out to a contact center, it’s clear that the interaction represents a unique opportunity for the ...

Contact Center Surge in use of contact center software among organizations to enhance customer experience through multiple channels including voice, video, mobile, web, and social media is the key ...

In a hybrid work environment, a CRM system acts as the glue that holds teams together, says Nelia Roberts, sales manager of ...

"Technology will finally help journalists give their audience members a better version of the news article, one which favors ...

NetSuite is a cloud-based ERP solution that integrates finance, CRM, inventory, and e-commerce into a single platform.

Though Christy Bader was introduced to the equipment finance industry in 2018, she joined 1st Source Bank years prior, in ...

GenAI and 5G can — and quite frankly should — co-exist in a mutual relationship that maximizes network performance.

Independent lessors are keenly aware that building a strong capital markets team is critical their long-term survival. Bank ...

Australian payment tech company DataMesh Group expands partnership with Deutsche Bank to smooth finance giant’s ecommerce ...

When thinking about what makes up IT security, high-tech firewalls, robust encryption algorithms, and advanced threat ...

Camelot Homes, Pro Builder's 2024 Builder of the Year, respects its storied past as it continues to strive for an even better ...