Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government ...

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

If you ask the industry, there’s more than enough competition to make sure everyone’s very happy with their internet options.

The Sewerage and Water Board of New Orleans (SWBNO) has launched a new online account platform to improve the customer ...

The Federal Communications Commission (FCC) last month announced a review of the customer service offered by ISPs (internet ...

The Karnataka Bank has released recruitment notification for Customer Service Associates posts on its official website. Check ...

The change follows Healthscope’s decision to terminate its contract with Bupa, leaving members without cover at 38 private ...

AI in customer service transforms CX with smarter chatbots, proactive insights, and effortless customer experiences that ...

Study from customer experience technology provider shows AI-powered personalisation, loyalty and human-like interactions ...

Scott Cook, former director of eBay, has been credited with saying, “Instead of focusing on the competition, focus on the ...