As the UK’s ageing copper landline network becomes increasingly unstable, BT is urging Critical National Infrastructure (CNI) ...

BT Group has deployed Sprinklr’s unified customer experience management platform to deliver AI-enhanced customer support EE virtual assistant Aimee now handles up to 60,000 customer conversations per ...

BT today announced an expansion of its managed secure SD-WAN solution for business and public sector customers in the UK with new SSE (Security Service Edge) capabilities, leveraging technology from ...

BT Group is at the forefront of connectivity and innovation in the UK. If we just look at the past few months, we’ve announced a technology breakthrough to meet growing customer demand for live TV, we ...

The GenAI Gateway, a generative AI enablement platform, built in collaboration with AWS, enables BT Group to tap into the power of GenAI with safe, secure access to Large Language Models (LLMs) from a ...

BT Group has announced a revision to its timetable for moving all customers – consumers and businesses – off the Public Switched Telephone Network (PSTN) and onto digital landlines. The move follows ...

First electric vehicle (EV) charge point installed by BT Group’s startup incubation hub, Etc. now available to residents in East Lothian, Scotland Award-winning initiative will explore feasibility of ...