With virtual agents handling mundane tasks, AI-enabled contact centers see AHT increase as live agents do more complex tasks.

MatX Inc., a chip startup led by former Google LLC engineers, has reportedly raised $80 million in fresh funding.

Discover how computer vision models from Roboflow are transforming industries by boosting efficiency, creativity and ...

Amazon.com Inc. today detailed plans to double its investment in Anthropic PBC to $8 billion. The announcement of the latest ...

Advancements in generative and agentic AI innovation are transforming enterprises. Learn more at theCUBE's "Cloud AWS re:Invent Coverage" event.

A new report out today from Google LLC’s Threat Intelligence Group reveals the discovery of a coordinated network of ...

To thwart one of the fastest-growing and most sophisticated online scam industries, Meta Platforms Inc. today said it has ...