For those of us paying attention in the customer service space, there are new developments in artificial intelligence ...

Moving on to the main dish, the chatbot offered two suggestions: Roast Turkey with Herb Butter (“Tender, juicy turkey infused ...

Earlier this year, a Hong Kong finance worker was tricked into paying US$25 million to scammers who had used deepfake ...

The All-England Lawn Tennis Club’s decision to replace Wimbledon’s human line judges with AI fundamentally changes the ...

There's been a 900% increase in travel scams over the past 18 months - with artificial intelligence (AI) playing a key role.

Thanks to AI, scammers no longer need to be technology experts in order to mimic legitimate travel booking platforms - ...

If you've booked a festive getaway, it's worth being cautious after a dramatic 900% increase in travel scams over the past 18 ...

It reflects customer demand ... interactions between a chatbot and a user to span multiple exchanges without losing context.

At just 29, Brisbane-based tech entrepreneur Alexa Stathakis faced a pivotal choice when launching her healthy drinks startup ...

The AI chatbot aims to streamline customer support by quickly addressing user queries related to Xbox features and products Microsoft is intensifying its push into Artificial Intelligence by ...