He said his department looked at payment programs around the country and tailored its program to DWSD. He said his goal is get 30,000 households on EasyPay by Oct. 1.

Detroit Water and Sewerage Department leaders introduced what they call the Lifeline Plan in August 2022 as a path to help reduce bills for the city's poorest residents. It came two and a half ...

Since the moratorium began, customers have racked up $60 million in overdue bills, which is money the department needs to operate its massive system, according to DWSD. Of the roughly 220,000 ...

Customers enrolled in DWSD's Lifeline Plan — which offers residents fixed monthly rates from $18 to $56 based on a household's income and water use — are not currently at risk of service ...

A spokesperson for DWSD told PEOPLE that the bill is correct and the law that upholds it, the Water Lien Act of 1939, has been "in effect for decades." "This is not a new law.

DETROIT, Nov. 15, 2019 /PRNewswire/ -- The DivDat Kiosk Network has added the DivDat Mobile App to its multiple payment options to make paying court fines and fees even more convenient for metro ...

DWSD is now able to make this type of investment due to the $50 million annual lease payment for the regional water and sewer system operated by the Great Lakes Water Authority since 2016 and a 94 ...

Then, in 2016 DWSD separated from a larger regional water district to focus on serving Detroit’s neighborhoods. Rainey saw the break as a rare opportunity for a 185-year-old government agency to ...

The Detroit Water and Sewerage Department launched a new customer web portal that lets customers track their water usage and pay their water, sewerage and drainage bill online. The addition of the ...

Existing online bill pay customers will need to register their water account on the new DWSD web portal and create a new login. Their current login credentials through InvoiceCloud will not ...

Coleman A. Young Municipal Center, 10th floor. Four DTE Energy Payment Centers. Three DWSD Customer Care Centers. Wayne County Treasurer's Office. View the full location map ...