Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

When Karandeep Anand’s 5-year-old daughter gets home from school, they fire up the artificial intelligence chatbot platform ...

In a bold and controversial move, Meta Platforms Inc. is developing a new generation of AI-powered chatbots capable of ...

AI chatbots are willing to answer most of your questions, but what if the AI started the conversation? According to Business ...

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

And you might soon get similar (though likely more upbeat) treatment from AI chatbots you’ve previously engaged with on Meta ...

The world’s leading artificial intelligence companies are stepping up efforts to deal with a growing problem of chatbots telling people what they want to hear. OpenAI, Google DeepMind, and ...

Several months ago, Dr. Andrew Clark, a psychiatrist in Boston, learned that an increasing number of young people were turning to AI chatbot therapists for guidance and support. Clark was ...