A woman working as a team leader at a call centre shared a video of her colleague speaking to customers in their hectic ...

The telco believes initiatives like the Wired4Women Awards play an important role in addressing gender imbalances and ...

Mobility transforms call centres with advanced RoboDialing AI-assist communication servicesIssued by iMGroupJohannesburg, 20 Jan 2025AI has revolutionised the call centre environment. (Image: iMGroup) ...

He says his volume of calls has increased under the AI’s watch. At his previous call centre job, without an AI programme, he answered at most 30 calls per eight-hour shift. Now, he gets through ...

Whatever we need to deal with, we will deal with and be ready for Sunday." Spurs' 18-year-old versatile midfielder Archie Gray has been filling in at centre-back, starting the past five matches across ...

Whether you work on a small or large team, a conference call service can help you conduct virtual audio and video meetings with people located around the world. Conference calling platforms ...

Version 8 takes Kontakt out of the shadows of your instrument collection and puts it right up there front and centre as a performance tool and ideas generator. It is pricey, though, so make sure you ...

In an agreement signed with trade union Solidarity earlier today, Telkom undertook to suspend its current restructuring and retrenchment process. This includes halting the process wherein Telkom ...

The Duduza-born midfielder played 123 matches for the Pretoria-based club and won six major trophies (four in the league, an African Football League championship and the Telkom Knockout).

Joachim Andersen and Sven Botman, while missing chunks of the 2024/25 season through injury, are still among the best centre-backs in the league. The art of defending, often overshadowed by the ...

The Harbourfront Centre rink, located on the shore of Lake Ontario, is officially opening for the winter on Saturday night, with free hot chocolate and skate rentals. Admission is free through ...