A woman working as a team leader at a call centre shared a video of her colleague speaking to customers in their hectic ...
Mobility transforms call centres with advanced RoboDialing AI-assist communication servicesIssued by iMGroupJohannesburg, 20 Jan 2025AI has revolutionised the call centre environment. (Image: iMGroup) ...
The telco believes initiatives like the Wired4Women Awards play an important role in addressing gender imbalances and ...