A woman working as a team leader at a call centre shared a video of her colleague speaking to customers in their hectic ...

Mobility transforms call centres with advanced RoboDialing AI-assist communication servicesIssued by iMGroupJohannesburg, 20 Jan 2025AI has revolutionised the call centre environment. (Image: iMGroup) ...

The telco believes initiatives like the Wired4Women Awards play an important role in addressing gender imbalances and ...

He says his volume of calls has increased under the AI’s watch. At his previous call centre job, without an AI programme, he answered at most 30 calls per eight-hour shift. Now, he gets through ...

Whatever we need to deal with, we will deal with and be ready for Sunday." Spurs' 18-year-old versatile midfielder Archie Gray has been filling in at centre-back, starting the past five matches across ...

Version 8 takes Kontakt out of the shadows of your instrument collection and puts it right up there front and centre as a performance tool and ideas generator. It is pricey, though, so make sure you ...

The Duduza-born midfielder played 123 matches for the Pretoria-based club and won six major trophies (four in the league, an African Football League championship and the Telkom Knockout).