Rogers is replacing hundreds of its Canadian customer service agents with AI chatbots, leading to mass layoffs and growing backlash from former employees who say they were used to train the very tech ...

AI-generated content — true and otherwise — is taking over the internet, providing training material for the next generation of LLMs, a sludge-generating machine feeding on its own ...

A new Stanford University study reveals significant concerns about AI-powered therapy chatbots, finding they may reinforce ...

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

Catch up with the most important stories from around Europe and beyond - latest news, breaking news, World, Business, ...

Dia is on the cusp of an emerging era of AI-powered internet navigators that could persuade people to try something new.

Your child’s phone is a portal into their world: friendship drama, romantic relationships and school worries all play out on ...

Artificial intelligence chatbots have largely been 'trained' by being fed reams of information from the internet, some of it ...

But after the chatbot developed by Elon Musk’s start-up xAI ranted for hours about a second Holocaust and spread conspiracy ...

As the uncontrolled and unapproved use of unvetted AI tools such as ChatGPT soars, so too does the risk that company secrets ...

An opportunity exists for an innovator to integrate AI into the browser seamlessly. Making AI-generated answers the default ...

The response comes after X's Grok chatbot began spewing antisemitic and pro-Hitler comments earlier this week.